Frequently Asked Questions

We come to you. Screen Express is a fully mobile service — we measure, cut, and install on your driveway or at your door. There is no drop-off and no second trip.

Same-day and next-day bookings are available in most GTA cities. For same-day service call us before noon. Free estimates are provided on the spot before any work begins.

We serve the entire Greater Toronto Area including Toronto, Scarborough, Etobicoke, North York, Markham, Vaughan, Richmond Hill, Newmarket, Aurora, King, Georgina, East Gwillimbury, Uxbridge, and Whitchurch-Stouffville. See our Service Areas page for detail.

Yes. We operate Monday through Saturday, 8 AM to 7 PM. Sunday appointments may be available on request for larger jobs.

Call or text us, use the online quote form, or message us on WhatsApp. Most quotes are confirmed within a few hours. On-site quotes are free and provided before any work starts.

If the aluminum frame is straight and the corners are tight, rescreening costs 60–70% less than buying a replacement screen. We will assess your frames on-site and give you an honest recommendation. Bent or corroded frames are better replaced.

Yes. Derailed sliding screen doors are one of our most common repairs. We reset the rollers, replace worn wheels if needed, and check the track for warping. Most patio door repairs are completed in under 30 minutes.

A small tear in good-quality fibreglass mesh can be patched, but the patch is visible and not as durable as a full rescreen. For a single small hole we usually recommend a full rescreen of that window since the labour cost is the same and the result is better.

Yes. We carry aluminum frame stock and cut it to exact dimensions on site. Non-standard openings common in Victorian, Edwardian, and postwar homes are not a problem — we fabricate every screen to your specific measurement.

We stock fibreglass 18×16 (standard), fibreglass 20×20 no-see-um (fine insect mesh), solar/sun-screen mesh, aluminum mesh, PetScreen (pet-resistant), and TuffScreen. We will recommend the right mesh for your situation.

No-see-um mesh has a 20×20 weave — twice as fine as standard 18×16. It blocks tiny midges and gnats that pass through regular mesh. It is most useful for properties near ravines, water, or wooded areas where small insects are a problem. Airflow is slightly reduced compared to standard mesh.

Retractable screens roll into a slim cassette housing when not in use. They are ideal for front doors, French doors, large patio openings, or anywhere a permanently visible screen would detract from the look of the door. We install Mirage retractable screen systems.

Motorized screens drop down automatically from a ceiling or wall cassette at the touch of a button or via a smart home system. They are typically used for large outdoor living spaces — covered patios, pergolas, porches — where a manual screen would be impractical to operate.

Yes. We use no-drill tension-mount systems that fit within the existing balcony door frame and require no modification to the building structure. No strata or property manager approval is typically needed, but we recommend verifying with your building before booking.

Window screen rescreening starts at $25 per screen. Custom-fabricated replacement screens start at $40. Patio screen door repairs start at $80. Exact pricing depends on screen size, mesh type, and frame condition — we confirm the price before starting any work.

Yes. We assess your screens on-site and quote the job before any work begins. There is no charge for the estimate and no obligation to proceed.

We accept cash, e-transfer, and all major credit cards. Payment is due on completion of the job.

Yes. All repairs and installations come with a 1-year workmanship guarantee. If something fails due to our labour within that period, we will fix it at no charge. See our Guarantee page for full terms.

Yes. Mirage retractable and motorized screens carry a limited lifetime warranty on the aluminum housing, spring mechanism, and plastic components. Screen mesh is warranted by the mesh manufacturer (Phifer or Twitchell). As an authorized Mirage installer, we handle warranty claims on your behalf.

Pet damage, storm damage, accidents, and normal wear and tear are not covered. Modifications made by a third party after our service also void the guarantee. Manufacturing defects in the materials themselves fall under the relevant product warranty.